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No Voicemails

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catherineball
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on ‎13-07-2020 11:54

on ‎13-07-2020 11:54

i have a permenant alrt on my phone saying i have a new voicemail, however when i call the voicemail i have no new or saved messages.

 

i am worried that i am missing voicemail messages.

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MI5
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on ‎13-07-2020 12:39

on ‎13-07-2020 12:39

@catherineball 

Call your mobile from another phone and leave a message.

Listen to your message on your mobile, then delete it and this will clear the other notification too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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on ‎13-07-2020 11:57

on ‎13-07-2020 11:57

@catherineball 

Everything about VM here Guide: All you need to know about O2 Voicemail 901 

You may need to delete an old voicemail by pressing 3.

If still having issues then contact O2 to reset VM. Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎13-07-2020 12:39

on ‎13-07-2020 12:39

@catherineball 

Call your mobile from another phone and leave a message.

Listen to your message on your mobile, then delete it and this will clear the other notification too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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catherineball
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on ‎13-07-2020 16:24

on ‎13-07-2020 16:24

thank you, this did the trick

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MI5
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on ‎13-07-2020 20:48

on ‎13-07-2020 20:48

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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