Solved: No Voicemails

catherineball · ‎13-07-2020

i have a permenant alrt on my phone saying i have a new voicemail, however when i call the voicemail i have no new or saved messages.

i am worried that i am missing voicemail messages.

MI5 · ‎13-07-2020

@catherineball

Call your mobile from another phone and leave a message.

Listen to your message on your mobile, then delete it and this will clear the other notification too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎13-07-2020

@catherineball

Everything about VM here Guide: All you need to know about O2 Voicemail 901

You may need to delete an old voicemail by pressing 3.

If still having issues then contact O2 to reset VM. Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎13-07-2020

@catherineball

Call your mobile from another phone and leave a message.

Listen to your message on your mobile, then delete it and this will clear the other notification too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

catherineball · ‎13-07-2020

thank you, this did the trick

MI5 · ‎13-07-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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