Re: No Tariffs Available

MetalRoses · ‎23-06-2021

My 12 month contract is up and it's currently rolling over month to month so I went to look at changing my tariff and this is the page I get

"No tariffs available

There aren't any tariffs for you to change to at the moment. This could be because there aren't any other tariffs suitable for your contract or you may not be able to move to a lower tariff yet."

I want to keep my number and just update my contract, but the only option seems to buy a new sim only plan which makes you get a new number. Any solutions?

jonsie · ‎23-06-2021

You need to choose the Upgrade option in My O2 @MetalRoses

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MetalRoses · ‎23-06-2021

I went to upgrade options and my options are a very expensive contract with a new phone or a new sim card

MI5 · ‎23-06-2021

@MetalRoses

You can choose any of these tariffs https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=Featured

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

No Tariffs Available

Photos

essential plan

O2 & Virgin Media

why is my bill always higher than my tariff?

Travel bolt on for the USA

Cancelling my contract and notice period and PAC.