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No Sim Mode

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Anonymous
Not applicable

‎23-01-2013 22:14 - edited ‎23-01-2013 22:21

‎23-01-2013 22:14 - edited ‎23-01-2013 22:21

Can u HELP!!!!

 

Had this samsung wave phone for 2 weeks now..

Set phone up n everthing was ok on the o2 network..

 

Then i topped the phone up a few days ago, switched the phone off

to update n when i turned it back on all i got on the screen was

NO SIM MODE!!!

I have had this now for 4 days...

I have spoke to o2 etc etc but im still now with no phone!!!!

 

Please o2 can u try to sort this out for me.

I dont think it is the phone, just need a connection to o2 PAY N GO GO GO!!

 

The mad thing is everthing was working ok, topped it up then NOTHING!!

 

Would really appreciate u looking into this for me..

 

Thankyou so much

 

Jeanie...

 

My mobile no is.... [MOD EDIT: Personal information removed]

Phone...GT S5380D Samsung Wave Y

Sim...0065511392897

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MI5
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‎23-01-2013 22:42 - edited ‎23-01-2013 22:42

‎23-01-2013 22:42 - edited ‎23-01-2013 22:42

Check in settings to see if you have turned on flight mode inadvertently. I would also pull the battery and SIM card for 5 mins so the phone resets itself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino
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on ‎23-01-2013 22:19

on ‎23-01-2013 22:19

Very unwise to post your mobile number on the forum. You should delete it immediately.

I DO NOT WORK FOR O2



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jonsie
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on ‎23-01-2013 22:23

on ‎23-01-2013 22:23

Flagged for the mods to edit.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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‎23-01-2013 22:42 - edited ‎23-01-2013 22:42

‎23-01-2013 22:42 - edited ‎23-01-2013 22:42

Check in settings to see if you have turned on flight mode inadvertently. I would also pull the battery and SIM card for 5 mins so the phone resets itself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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