on 22-10-2010 11:30
I have contacted o2 many times regarding my plight, but have had no response or advice to make me want to stay with o2.
It is not like we are in the middle of nowhere, we live 1 mile from Selby, 6 miles from the m62, but we have one of the weakest signals in the UK.
What really beggers belief is o2 opened a shop in Selby last year, and have been selling 3G mobiles and iPhones to a very unsupecting public, but have no plans to install a 3G transmitter.
Orange, T-Mobile, Vodafone all have a 3G signal with full functionality within this postcode.
What I want to know is there anyway I can try to legally get my contract cancelled and go across to another provider who does care about it's customer?
I have been a long term customer of o2, but this has left me very angry and annoyed.
on 22-10-2010 12:49
Do you get a signal when out in your garden or outside the house?
PS. There's no 3G out in the countryside but those people may still want an iPhone 4, HTC Desire etc - that's why they have a store there... people want mobiles, there's a signal in the area (again, albeit no 3G), so O2 want business.
Sorry, but you don't have any grounds to stand on i'm afraid.
on 27-10-2010 15:39
Your old post code is just outside this red area which is why you got a marginal signal.