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No Service overseas

Anonymous
Not applicable

I've been visiting the US this week and was using a small amount of my data roaming account. I received a text saying I should call O2 so they can make sure my phone hasn't been stolen or lost because I was using it overseas.

 

I called them and advised them, they said this was fine, but since then, I've had 'No Service'. I can connect on WIFI but nothing else. It's been 4 days and I've tried clearing the network settings, turning phone on and off, removing the SIM and wiping it etc.

 

Anyone else had this problem? Any remedy?

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perksie
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It sounds as if they weren't listening, try another call as it sounds as if they have stopped your service.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Liquid
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Only thing would be a phone call to CS.
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told :wink:
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Bambino
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If you have access to a computer that has Skype you can try to call O2 for free on +448000288151. It's an old number I used some time ago, and I'm not certain it's still valid, but it's worth a try.

I DO NOT WORK FOR O2



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