No SIM card

[DerekL0576]

I started a new contract last week.  I received the phone and number shows on myO2, but I didn't get a SIM card.

There's no contact details on the O2 site.  I've used the web chat a few times in the past, but there's no sign of it now.  

Can somebody help me get a SIM card sent out? 

[anticpated · Accepted solution]

Pop into an O2 store and explain the situation and they should be able to supply you a SIM and number swap which corresponds to your contract.  But you should try to call O2 from a landline or someone elses phone and explain what is going on. They should be able to send out a SIM for you.