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Anonymous
Not applicable

Hi,

 

During a text conversation about an hour ago, a phone receiver symbol with a red line going through it appeared at the top right of my phone. I assumed my signal had cut out but my phone still has full signal accoring to the anount of bars. I cannot send or receive calls or text at the moment. What does the symbol mean exactly?

 

Many thanks

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adamtemp64
Level 66: Unequalled
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Check the status page here for your location http://status.co.uk 

 

Could be there is a local cell issue

 

If nothing shown contact O2 customer services

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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What phone do you have so people can help you

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 7
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Anonymous
Not applicable
I have a Samsung sgh-f480
Message 3 of 7
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Anonymous
Not applicable

I assume you have switched the phone off and on again?

Message 4 of 7
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Anonymous
Not applicable
Yeah I have, and taken the phone apart and put it back together again
Message 5 of 7
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Check the status page here for your location http://status.co.uk 

 

Could be there is a local cell issue

 

If nothing shown contact O2 customer services

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 7
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Anonymous
Not applicable
Could be your phone displaying a connection error; or it could be a bar/blockage on your phone account. Call Customer Services for more advice.
Message 7 of 7
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