Solved: No Data

Nshawy1980 · ‎20-02-2022

Hi, I have received a replacement SIM card the other day, as I lost the original one. O2 activated it fine, only issue is, is that my data isn’t working, calls are working fine though.

Not sure if this has anything to do with my data not working but within the last 3 days I have also changed my tariff and also requested my old BT mobile phone number to be ported over to my current O2 number.
Any help would be much appreciated

MI5 · ‎20-02-2022

@Nshawy1980

Contact O2 to check your account.

https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-02-2022

@Nshawy1980

Contact O2 to check your account.

https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nshawy1980 · ‎20-02-2022

Thanks, I have messaged them via Facebook and also through the o2 app, but everytime I have had a query they take around 8-10 hours to respond

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