Solved: No Data in BN17

brodzik · ‎25-11-2019

As above, no data connection in BN17. Staus check site is not showing any fault. I tried calling customer services but I got disconnected after a message to try again later ?!? I tried a chat (Sanah) but they state their system isn't working? what a joke!

MI5 · ‎25-11-2019

@brodzik

Download the My network app and report it through there https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-11-2019

@brodzik

Download the My network app and report it through there https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎28-11-2019

Hey @brodzik how did you get on with the status checker? Did it show any issues in your area?

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