No 4G coverage while in Spain

[Becky_Worrall]

I have been to Spain numerous times whilst being with 02 they have recently incorporated the use of all calls text and data to be included in normal allowances when in the EU. But when ever being in Spain I have never been able to receive 4G coverage and there unable to use data a receive I messages etc. As far as I am aware I can still and recieve texts. Can anyone help please. Can’t take advantage of this offering provider has changed to Movistar when over in Spain.

[MI5 · Accepted solution]

If using an iPhone, you need to call to get iData enabled on your account. You can also go into network settings and do a manual search for alternative networks.

[Cleoriff]

@Becky_Worrall  Movistar is the network of choice throughout Spain. Certainly the best one there. If you are having an issue then maybe Movistar was having problems. Rarely happens but even so I have had an issue for a couple of days when I was there.

[Becky_Worrall]

Do I contact apple to do enable idata? Okay I will look at changing coverage provider as i have never had 4G whilst over here

[MI5]

No you need to call O2 on 202 to do it for you.

[Cleoriff]

Check this map for 4G coverage in Spain. I have chosen Movistar as the network. Some areas are getting 4G+

https://www.nperf.com/en/map/ES/-/20.Movistar/signal/?ll=41.178653972331674&lg=-5.3173828125&zoom=6

[Becky_Worrall]

All sorted thanks for your help rang 202 and they reset something for me. Now receiving 4G able to use data.

[MI5]

Happy to help

[Jptmail]

Just reporting good 4g coverage across whole of Ibiza. Allow for hills dropping you down to 3g in some areas as per usual. Here in Portinaxt the very North East coast 4g = 133mbs!! Not bad I’d say.

[Cleoriff]

Excellent news @Jptmail.