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No 3G/Data/Calls/Messages 03/10/2013

Anonymous
Not applicable

Hi all!

I have an iPhone 5. Could anyone help please? This started happening at roughly 12.30pm.

 

Suddenly, there was no "o", "E" or "3G" symbol on my phone although it does display a normal bar strength of normal signal.

 

However, I cannot make calls - it says "Call failed" straight away. I cannot access the internet at all. I cannot send or receive texts at all!!!

Could anyone help please?

 

Thanks

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jonsie
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I'm not sure where liars comes into the equation. It's on the status page and doesn't say anything about it being regional.

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Anonymous
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I had no signal all day here in Oxford?
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jonsie
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Message 93 of 108
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Anonymous
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Ok....opinions differ obviously.
Message 94 of 108
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Anonymous
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Ok I see mine start with 07783 anyone else the same?
Message 95 of 108
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Anonymous
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Nope.
Message 96 of 108
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Anonymous
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Ok it so annoying my dad and mum phones are fine.
Message 97 of 108
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Anonymous
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I have had no 3g, calls, or messages from 12.30 today I have spoken to a 02 customer service advisor who informed me that the engineers are working on it ???, that was at 2 this afternoon, have also rebooted phone a number of times, it is now 10pm in the evening, this is unacceptable... and has been a great inconvenience to myself as I am a support worker and need my phone.   

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MI5
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We are all customers here and mostly in the same situation as you unfortunately....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 99 of 108
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Anonymous
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hi

I havent been able to use cellular data since about 1pm this afternoon and I can't seem to get hold of anyone in o2 to tell them about this problem! Is there a reason why they don't allow you to email them? None of the online advisors are available either! This is so frustrating! The service from o2 just keeps going crazy when it rains! I wasn't able to receive calls or texts for about an hour earlier either!

Anyone have a way of contacting o2? This is just ridiculous! We pay for a service that just goes to crap when the weather does!

Message 100 of 108
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