cancel
Showing results for 
Search instead for 
Did you mean: 

No 3G/Data/Calls/Messages 03/10/2013

Anonymous
Not applicable

Hi all!

I have an iPhone 5. Could anyone help please? This started happening at roughly 12.30pm.

 

Suddenly, there was no "o", "E" or "3G" symbol on my phone although it does display a normal bar strength of normal signal.

 

However, I cannot make calls - it says "Call failed" straight away. I cannot access the internet at all. I cannot send or receive texts at all!!!

Could anyone help please?

 

Thanks

Message 1 of 108
11,023 Views
107 REPLIES 107

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

I'm not sure where liars comes into the equation. It's on the status page and doesn't say anything about it being regional.

Message 91 of 108
2,103 Views

Anonymous
Not applicable
I had no signal all day here in Oxford?
Message 92 of 108
2,097 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:
Message 93 of 108
2,083 Views

Anonymous
Not applicable
Ok....opinions differ obviously.
Message 94 of 108
2,068 Views

Anonymous
Not applicable
Ok I see mine start with 07783 anyone else the same?
Message 95 of 108
2,058 Views

Anonymous
Not applicable
Nope.
Message 96 of 108
2,047 Views

Anonymous
Not applicable
Ok it so annoying my dad and mum phones are fine.
Message 97 of 108
2,038 Views

Anonymous
Not applicable

I have had no 3g, calls, or messages from 12.30 today I have spoken to a 02 customer service advisor who informed me that the engineers are working on it ???, that was at 2 this afternoon, have also rebooted phone a number of times, it is now 10pm in the evening, this is unacceptable... and has been a great inconvenience to myself as I am a support worker and need my phone.   

Message 98 of 108
1,932 Views

MI5
Level 94: Supreme
  • 152081 Posts
  • 651 Topics
  • 28925 Solutions
Registered:
We are all customers here and mostly in the same situation as you unfortunately....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 99 of 108
1,907 Views

Anonymous
Not applicable

hi

I havent been able to use cellular data since about 1pm this afternoon and I can't seem to get hold of anyone in o2 to tell them about this problem! Is there a reason why they don't allow you to email them? None of the online advisors are available either! This is so frustrating! The service from o2 just keeps going crazy when it rains! I wasn't able to receive calls or texts for about an hour earlier either!

Anyone have a way of contacting o2? This is just ridiculous! We pay for a service that just goes to crap when the weather does!

Message 100 of 108
1,882 Views