on 04-10-2021 14:02
Hello, i ordered a phone yesterday, which stated delivery today. I received the dispatch email with tracking number this morning, however DPD tracking says they are expecting the parcel shortly.
I assume that means it's not arriving today?
Thank you.
on 04-10-2021 14:23
on 04-10-2021 14:23
@Lucyjo81 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.