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Registered: ‎04-04-2012

Re: Nexgen Ltd

Yeah must be close?
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Re: Nexgen Ltd

Posts: 88,571
Topics: 535
Solutions: 11,467
Registered: ‎04-04-2012

Re: Nexgen Ltd

Can't find the thread now but I know someone who will Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎14-01-2013

Re: Nexgen Ltd

[ Edited ]

@MI5 @jonsie 

It's here, in a guide written by @Chris_K 

 

https://community.o2.co.uk/t5/Welcome-News/Charge-to-Mobile-amp-Premium-SMS-A-Community-Guide/m-p/12...

 

"In addition to our two-step customer confirmation process which we already have in place, we have recently introduced an extra layer of protection for our customers in the form of a PIN that is sent to your device, or a text which you need to respond to before any purchase is processed. This will be required any time you purchase a Charge to Mobile service accessed through an online banner or advert. All our partners must implement this payment approval mechanism by 11th May 2019."

*The Game Is On*


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Registered: ‎04-01-2009

Re: Nexgen Ltd


@Cleoriff wrote:

@MI5 @jonsie 

It's here, in a guide written by @Chris_K 

 

https://community.o2.co.uk/t5/Welcome-News/Charge-to-Mobile-amp-Premium-SMS-A-Community-Guide/m-p/12...

 

"In addition to our two-step customer confirmation process which we already have in place, we have recently introduced an extra layer of protection for our customers in the form of a PIN that is sent to your device, or a text which you need to respond to before any purchase is processed. This will be required any time you purchase a Charge to Mobile service accessed through an online banner or advert. All our partners must implement this payment approval mechanism by 11th May 2019."


There we go. Thanks @Cleoriff as I thought it was the 11th. So after this month we should see a lot less of these posts.

Posts: 88,571
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Registered: ‎04-04-2012

Re: Nexgen Ltd

Hmmmm, still seeing these and it's past the 11th ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Nexgen Ltd


@MI5 wrote:
Hmmmm, still seeing these and it's past the 11th ?

Are we seeing new ones though @MI5 ? Or those saying 'Ive just noticed blah blah has been taking xxx out of my account for months'. I just thought they would slow down from May 11th?

*The Game Is On*


Posts: 88,571
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Registered: ‎04-04-2012

Re: Nexgen Ltd

Yeah true but we don't know the answer to that.
Certainly shouldn't be any news ones after the 11th IF the process is working correctly......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 73,341
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Registered: ‎14-01-2013

Re: Nexgen Ltd


@MI5 wrote:
Yeah true but we don't know the answer to that.
Certainly shouldn't be any news ones after the 11th IF the process is working correctly......

100% with you on that, so it's a waiting game now.

*The Game Is On*


Posts: 88,571
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Registered: ‎04-04-2012

Re: Nexgen Ltd

Why is my auto correct so **** !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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