Solved: New to sim only

Donnacharmaine · ‎07-09-2019

Hi there! I recently completed my 24 month contract and switched to a sim only offer of 30day contract of double data (6GB for £19) if I took out the offer before 4th September. What I would like to know, is when that 30 days is up, does it automatically renew with the double data or does it go back to 3GB? If it goes back down I may have to shop around!

MI5 · ‎07-09-2019

@Donnacharmaine

The offer will remain for as long as you keep the tariff, but if you change it for any reason you will lose it and won't be able to go back.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-09-2019

@Donnacharmaine

The offer will remain for as long as you keep the tariff, but if you change it for any reason you will lose it and won't be able to go back.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Donnacharmaine · ‎08-09-2019

Thank you v.much!

MI5 · ‎08-09-2019

You're welcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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