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New tariff

SuzieG
Level 1: Joiner
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I have just signed up to a new tariff pay monthly the offer was £16 monthly but is showing on my 02 as £20 per month ?
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MI5
Level 94: Supreme
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Hi @SuzieG

That's normal and it should have been explained to you.

See here for help on this please https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128216 Posts
  • 614 Topics
  • 22520 Solutions
Registered:

Hi @SuzieG

That's normal and it should have been explained to you.

See here for help on this please https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Anonymous
Not applicable
The discount will be applied as a bolt on in your myo2
Message 3 of 4
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MI5
Level 94: Supreme
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Registered:
Yes, as fully explained in the link I posted wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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