Solved: New tariff

SuzieG · ‎24-03-2018

I have just signed up to a new tariff pay monthly the offer was £16 monthly but is showing on my 02 as £20 per month ?

MI5 · ‎24-03-2018

That's normal and it should have been explained to you.

See here for help on this please https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-03-2018

Hi @SuzieG

That's normal and it should have been explained to you.

See here for help on this please https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-03-2018

The discount will be applied as a bolt on in your myo2

MI5 · ‎24-03-2018

Yes, as fully explained in the link I posted

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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