o2 will invoice you as soon as the sim is sent out @Dallas88 but you can call them when it arrives and they can credit you for the time it takes to get to you.
You can either call 202 from the o2 sim, or contact the, using social media as below:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
