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Level 1: Joiner
Posts: 1
Registered: ‎16-10-2020
Accepted Solution

New sim

I’ve ordered a sim free phone but I’m still in contract. I assume I can just order a new sim and continue with my existing contract but use the sim in my new phone?
Posts: 111,812
Topics: 563
Solutions: 14,833
Registered: ‎04-04-2012

Re: New sim


The only need for a new SIM is if your current one doesn't fit the new phone or you need 5g. 

Otherwise, just use your old SIM.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 95,224
Topics: 755
Registered: ‎14-01-2013

Re: New sim


Just use your old sim in your new phone.

If your new phone is 5G and you need a 5G sim, you will need a new one and can get it by going instore. They will swap everything over for you.

Or call O2 on any number in this guide Guide: Coronavirus Community Help and Support Ask them to migrate your number to the new sim they send you.


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