New sim only contract

[Linda123]

Hello I’ve been quoted £10 a month for a sim only 24 month contract, 10gb data and unlimited calls and texts.  I’ve been in phone over an hour and now got cut off!! I can’t find the deal in my 02, is there an alternative was of getting the deal or am I better just changing provider, it all seems like too much stress? 

[Cleoriff]

@Linda123 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2 

[MI5]

@Linda123 

You can get 10gb for £5.99 if you use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE or new, depending on your situation.
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+