Re: New sim card

Foggy · ‎02-07-2020

Just installed a new nano SIM card. Phone works fine, WIFI says connected but says no internet. Any thoughts ?

Bambino · ‎02-07-2020

@Foggy Don't know what kind of phone you have, but check in your settings to see if Mobile Data is turned on.

I DO NOT WORK FOR O2

gmarkj · ‎03-07-2020

Can any other device use the internet while connected to the same WiFi?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎07-07-2020

Hey @Foggy do you still need help with this one?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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New sim card

Travel bolt on

using phone abroad

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Phone use abroad

Pay may existing bills