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New sim card registration

Jackie85
Level 1: Joiner
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Registered:
I upgraded staying with the same number, the sim that came with the new phone is not allowing me to make calls or send texts as its saying it's not registered... how do I active it?
Message 1 of 5
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MI5
Level 94: Supreme
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@Jackie85 

Use your old sim for now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Cleoriff
Level 94: Supreme
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Jackie85
Level 1: Joiner
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Registered:
Just done that... thank you
Message 4 of 5
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MI5
Level 94: Supreme
  • 152742 Posts
  • 652 Topics
  • 29149 Solutions
Registered:
You're welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
797 Views