New replacement sim

[Ryan44]

I've been sent a new Sim to replace a lost one but it won't work. I'm in Thailand atm so can't call again as phone been stolen. Live chat is impossible can't get through to anyone

[Bambino · Accepted solution]

@Ryan44 Your phone needs to be reported as stolen: Lost or Stolen O2 Device

If you have no phone to use download Skype to call O2's freephone numbers: Guide: A Guide to Skype 

Call 0800 902 0217 or 0800 032 1402

[Ryan44]

Thanks I'll give it a go.