Solved: New phone

Bob84 · ‎11-05-2023

hi

The delivery driver wouldn't realise my new phone because I didn't have a pin code

MI5 · ‎11-05-2023

See this O2 announcement.

https://community.o2.co.uk/t5/Welcome-News/Introduction-of-DPD-PIN-Code-for-O2-Deliveries/m-p/161902...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-05-2023

@Bob84

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call them on 0800 081 0255
Thanks

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

BUnit82 · ‎11-05-2023

This happened to me today also. I had to refuse my iPad Pro as I did not know or even received a pin.

it’s done me a favour as I had ordered the wrong pad!

MI5 · ‎11-05-2023

@BUnit82 @Bob84

See this O2 announcement.

https://community.o2.co.uk/t5/Welcome-News/Introduction-of-DPD-PIN-Code-for-O2-Deliveries/m-p/161902...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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