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New phone

Jaide
Level 1: Joiner
  • 2 Posts
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Registered:
Hi I just ordered my daughter an iPhone 7 contract but on accident selected black not rose gold order was accepted how do I go about swapping the colour
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madasaf1sh
Level 76: Forum Legend
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Hi Jaide,

You will need to speak to Customer Services to see if they can change the handset

Call 202 or 0844 809 0202 (they open at 8am) when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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