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New phone

Lorkymann
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My contract is almost up and I'm going to get a new phone. I want to buy a new phone outright and then upgrade my existing contract to a sim only deal. Is this possible and I'll need to keep the same number as I'm in emergency services
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Cleoriff
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Hi @Lorkymann 

Yes it's possible. In the shop look at the phones only.

https://www.o2.co.uk/shop/phones?contractType=payasyougo#sort=content.sorting.featured&page=1 

Then select your sim only tariff.

Make sure you do the sim only as an UPGRADE. That way the number will remain the same as everything is changed on the system

Veritas Numquam Perit

Girl in a jacket

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gmarkj
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Yes, absolutely possible.
Make sure you choose the Upgrade option, then look for Sim only (you might need to scroll down a little)...
The tariff change normally happens same day, so the next bill might be a little weird because of the two tariffs.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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Hi @Lorkymann 

Yes it's possible. In the shop look at the phones only.

https://www.o2.co.uk/shop/phones?contractType=payasyougo#sort=content.sorting.featured&page=1 

Then select your sim only tariff.

Make sure you do the sim only as an UPGRADE. That way the number will remain the same as everything is changed on the system

Veritas Numquam Perit

Girl in a jacket
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Lorkymann
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Thanks very much!
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Cleoriff
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You're very welcome @Lorkymann thumbsup

Veritas Numquam Perit

Girl in a jacket
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