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New phone

Chloejjjx
Level 1: Joiner
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Hi, I ordered a new iPhone yesterday around dinner time on the phone with a customer service agent, I’ve not had a email to say it’s dispatched? But he said it would be with me today? Can anyone help?
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Cleoriff
Level 94: Supreme
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Hi @Chloejjjx 

You get an email when it's dispatched, then you can track it

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122355 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Chloejjjx 

You get an email when it's dispatched, then you can track it

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You should call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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