- 3 Posts
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1 ACCEPTED SOLUTION
Accepted Solutions
- 23047 Posts
- 1025 Topics
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@Kayleigh1990 The phone you ordered is most likely out of stock. O2 always take the upfront cost at this point. If the phone cannot be supplied you will eventually be refunded. You can try to speak to customer service, but it's very difficult during this crisis, as they are understaffed.
- 23047 Posts
- 1025 Topics
- 3674 Solutions
@Kayleigh1990 The phone you ordered is most likely out of stock. O2 always take the upfront cost at this point. If the phone cannot be supplied you will eventually be refunded. You can try to speak to customer service, but it's very difficult during this crisis, as they are understaffed.
