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New phone with Netflix offer.Already have Netflix, help needed.

Chuffster
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Hi all.

Just got a new phone with 6 months Netflix free.I'm already a Netflix customer with the full 4K package.Would it be possible to somehow claim the free 6 months and pay the additional £2 per month required sperately?

 

Thanks!

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Bambino
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@Chuffster You could speak to customer service, but I doubt they'd be able to alter the promotion. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Cleoriff
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@Chuffster

I don't know about paying the extra £2 for your package, though you certainly could add the 6 month offer to your existing one.

Veritas Numquam Perit

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Chuffster
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Thanks peeps!

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MI5
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@Chuffster

The offer is a value equivalent to 6 months so if you are paying more than the £8.99 a month your free time will be less than the 6 months.
The credit is just applied to your Netflix account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chuffster
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Ah!Great!

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Chuffster
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Well, now I have another problem!It won't let me redeem the offer, saying  

The number  isn't eligible for a free Netflix offer
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MI5
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Have you tried to redeem the offer over mobile data, when it’s working?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Chuffster
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Yep, just tried.Still getting the same message.frowning2

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MI5
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I guess you need to call customer services then to check why and if your tariff is eligible or not.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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