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New phone not switched over

Anonymous
Not applicable
Just got my new phone but the network isn't working on either my old phone or new phone
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MI5
Level 94: Supreme
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Registered:
Sounds like you are mid sim swap. Keep rebooting the new phone until it connects.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151265 Posts
  • 647 Topics
  • 28829 Solutions
Registered:
Sounds like you are mid sim swap. Keep rebooting the new phone until it connects.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
2,434 Views