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New phone, no signal?

Bethany96
Level 1: Joiner
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I got my new phone yesterday and it came with a new SIM card, I’m still not getting any signal or data connection? What do I do?
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MI5
Level 94: Supreme
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@Bethany96 

You need to use your old sim card if it is the same size.

If not, you need to do a sim swap or call customer service.

Guide: Sim Swap: a mini guide 2017 update 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TallTrees
Level 49: Rootin' Tootin' 
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Hi there @Bethany96 

Great advice from @MI5   ~ I like your Newton's nerd



HAPPINESS IS BEE SHAPED

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Martin-O2
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Any update on this @Bethany96? Have you got your phone up and running? 

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