Solved: New phone help

Grace1 · ‎23-08-2020

Hi. I have just upgraded from an iPhone 8 to iPhone 11, however on the order selected that I didn’t need a new sim. Will I be able to put the sim from my current phone into my new phone and keep the same number?

Thanks

MI5 · ‎23-08-2020

@Grace1

Yes, you can just use your old sim card.

Your new contract will be updated on it automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-08-2020

@Grace1

Yes, you can just use your old sim card.

Your new contract will be updated on it automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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