cancel
Showing results for 
Search instead for 
Did you mean: 

New phone contract

Gully
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I’ve just signed up for a new iPhone data plan and device. The page kept crashing. When I finally completed the transaction, it appears it’s treating me as a new customer. Frustrating. Is this easily sorted with customer service? Concerned about billing and not having to transfer my mobile number?

Message 1 of 3
156 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 110538 Posts
  • 799 Topics
  • 6342 Solutions
Registered:

@Gully 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 3
153 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 110538 Posts
  • 799 Topics
  • 6342 Solutions
Registered:

@Gully 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

*The Game Is On*

Girl in a jacket
Message 2 of 3
154 Views

Bambino
Level 77: Grand Master
  • 19522 Posts
  • 953 Topics
  • 2676 Solutions
Registered:

@Gully Take the advice of @Cleoriff but keep in mind that sadly, nothing is easily sorted with customer service these days.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
147 Views