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New phone but want old number

CJ_CJ_CJ
Level 1: Joiner
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I have just got a new phone and sim and wanted to keep my old number, but looks like I have a new number!

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pgn
Level 75: Digital Don
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If you were with O2 previously, you can just swap the SIM from old to new phone, or Guide: Sim Swap: a mini guide 2017 update will help.

If you were with a different provider, then a PAC is needed from that provider to start the porting process of your old number to your new O2 SIM: Guide: Migration & porting into O2 will help get you started. Note that porting from one network to a new network does not happen at weekends, so it will be Tuesday at the earliest before your number migrates fully to new SIM. Good luck, @CJ_CJ_CJ.

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pgn
Level 75: Digital Don
  • 36287 Posts
  • 233 Topics
  • 1604 Solutions
Registered:

If you were with O2 previously, you can just swap the SIM from old to new phone, or Guide: Sim Swap: a mini guide 2017 update will help.

If you were with a different provider, then a PAC is needed from that provider to start the porting process of your old number to your new O2 SIM: Guide: Migration & porting into O2 will help get you started. Note that porting from one network to a new network does not happen at weekends, so it will be Tuesday at the earliest before your number migrates fully to new SIM. Good luck, @CJ_CJ_CJ.

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