on 11-03-2021 14:19
Solved! Go to Solution.
11-03-2021 14:37 - edited 11-03-2021 14:38
11-03-2021 14:37 - edited 11-03-2021 14:38
@Sarah46 You need to do a sim swap to the 5G sim: SIM Swap: a mini guide (incl eSim) - O2 Community
Edit: Or, if your area is not 5G capable yet, you can just use your old 4G sim in your new phone.
11-03-2021 14:37 - edited 11-03-2021 14:38
11-03-2021 14:37 - edited 11-03-2021 14:38
@Sarah46 You need to do a sim swap to the 5G sim: SIM Swap: a mini guide (incl eSim) - O2 Community
Edit: Or, if your area is not 5G capable yet, you can just use your old 4G sim in your new phone.