New phone activated

[Anonymous]

Sorry for this, it's a bit of a noob question:-

Does anyone know how long it takes to get my new phone activated?

I've been with O2 for ages, ordered my new iPhone 6 last week and it arrived yesterday.  I've put in the new micro-SIM but not getting any signal.  My old phone still has signal.

I'm keeping the same number, so just need to number associating with the new phone.

Any ideas on a timescale before I need to ring O2?

Thanks in advance

[MI5]

http://swapmysim.o2.co.uk/
Hi, fill in this form or just use your old sim if it fits the phone and has 4G.

[Anonymous · Accepted solution]

Hi

Complete the sim swap via http://swapmysim.o2.co.uk

This moves your tariff and number from your old SIM card to the new one.

Can take from a few minutes to 24 hours approx.

The service will stop in your old SIM card first and then keep turning airplane mode on and off on your new iPhone.

[Anonymous]

Thanks for the amazingly quick resonse guys!

Been on the link, and already switched over!

Now to enjoy my new phone! 😄

[Anonymous]

Awesome news.

Enjoy your new phone. 😄

[MI5]

Happy to help and thanks for the update