Solved: New phone (S20FE) not making or receiving calls

Nicholt · ‎22-07-2021

My new pay monthly will not allow me to make or receive calls, I turned it on and off and it rejoined the network then stopped again, tried to reboot again but didn't work this time. What do I do?

MI5 · ‎22-07-2021

@Nicholt

Use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-07-2021

@Nicholt

Use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

New phone (S20FE) not making or receiving calls

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pac code needed

Return to store

O2 account

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