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New order/customer

Dci84
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎26-09-2023 08:10

on ‎26-09-2023 08:10

Good morning all.

 

I recently joined 02 and ordered the iPhone 15 pro. I received confirmation via email and a date to collect the phone (yesterday) I attended my local store to collect but they hadn't received the handset and just told me to wait. I have tried accessing my 02 account to see if there's been an update and it is saying I don't have an active account? Any ideas who I can contact as my local store were pretty useless 

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MI5
Level 94: Supreme
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Registered:

on ‎26-09-2023 08:20

on ‎26-09-2023 08:20

@Dci84 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

https://community.o2.co.uk/t5/Welcome-News/iPhone-15-amp-Watch-Series-9-Megathread-FAQ-s/td-p/164994...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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