@Andrewjessica20
Yes to both questions.
Assuming you are now free to upgrade I'd do the PAYG transfer first, then apply for a new contract with a new number. If you just ask for a new number when upgrading, you may lose the old number.
You'll need to pass a credit check too I guess as you'll be taking a new contract.
https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
