Solved: Re: New number

Pipstop78 · ‎17-05-2021

Is there any way to get a new mobile number I've been scammed

madasaf1sh · ‎17-05-2021

@Pipstop78

You will need to contact customer services on 202 or 0344 809 0202

when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

edited to add call details

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎17-05-2021

@Pipstop78

You will need to contact customer services on 202 or 0344 809 0202

when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

edited to add call details

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎17-05-2021

@Pipstop78

Guide: How to change your mobile number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Pipstop78 · ‎24-05-2021

Thank you for your help it's been fixed number has been changed

O2

New number

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14