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Level 2: Apprentice
Posts: 29
Registered: ‎08-01-2021
Accepted Solution

New number

Is there any way to get a new mobile number I've been scammed
Level 43: Bright Spark
Posts: 2,616
Registered: ‎04-04-2012

Re: New number

[ Edited ]

@Pipstop78

You will need to contact customer services on 202 or 0344 809 0202

 

when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

 

 

edited to add call details

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
Posts: 117,566
Topics: 575
Solutions: 16,502
Registered: ‎04-04-2012

Re: New number

@Pipstop78 

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 2: Apprentice
Posts: 29
Registered: ‎08-01-2021

Re: New number

Thank you for your help it's been fixed number has been changed