Solved: New insurance claim

Bs · ‎17-06-2020

I need to make a new claim every time i ring up i get the phone put down on me

MI5 · ‎17-06-2020

Claim form here:

https://www.o2.co.uk/help/digital-services/o2-insurance

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-06-2020

@Bs

Claim form here:

https://www.o2.co.uk/help/digital-services/o2-insurance

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

KingAmo · ‎17-06-2020

@Bs
You may need to contact O2 customer service, all numbers are here, try the one ending with 4005 in this guide.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I hope this may help
You might be asked to fill some forms as they've stated in this article
https://www.o2.co.uk/help/digital-services/o2-insurance

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