New customer offer for existing

[Robmeister88]

Hello, my contract comes to an end next month and I want to purchase a new contract I have seen on mobilephonesdirect.co.uk. This is a new contract and I want to check how I will retain my existing O2 number? I don't believe a PAC is required as it will be same network.

[Cleoriff]

Hi @Robmeister88 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Just ask O2 to migrate your number to your new contract.

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[Marjo]

Welcome to our community @Robmeister88  

Good advice above from @Cleoriff (thanks!) so hopefully you're all ready for your new contract now.  Let us know if you need any further advice though anytime!