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New customer left waiting?

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Kirbside
Level 1: Joiner
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on ‎20-01-2023 17:51

on ‎20-01-2023 17:51

So I took out a contract on Wednesdays, it’s now Friday evening, o2 were very quick to take my money but now haven’t heard a thing. Is this normal? 

iv left my previous provider after 10 years after hearing great things but now I’m getting a bit concerned. 

To shed some additional light, I don’t have access to my O2 and it asked me to contact them the virtual assistant asked me to start a chat with and expert using my O2 so I’m stuck in a loop, when I log In on the website I have nothing under my orders. 

help! 

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Enlli
Level 67: Unsung hero
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‎20-01-2023 18:06 - edited ‎20-01-2023 18:07

‎20-01-2023 18:06 - edited ‎20-01-2023 18:07

This is a community forum made up of customers like you

Suggest you contact O2 Sales you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

 

Or message them on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 67: Unsung hero
  • 7764 Posts
  • 55 Topics
  • 1641 Solutions
Registered:

‎20-01-2023 18:06 - edited ‎20-01-2023 18:07

‎20-01-2023 18:06 - edited ‎20-01-2023 18:07

This is a community forum made up of customers like you

Suggest you contact O2 Sales you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

 

Or message them on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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