cancel
Showing results for 
Search instead for 
Did you mean: 

New contract

Nella
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So tonight I have aplied for a new contract an Iphone Xs Max , I completed everything but just on the end after the upfront payment has been taken I noticed the adress is the wrong flat number , I the pushed the back button and then some error come on the screen . I called O2 costumer service they my order does not show .
Message 1 of 3
1,117 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122369 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Nella

You need to check your bank. The transaction may be pending

Contact customer services in the morning to see whether the order is showing after the system has updated

You will be able to give them the correct address when you call..

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
1,110 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Your order won't have completed unless you went through to the end and confirmed everything, so you'll need to start again, but, you may fail or get deferred for the credit check as one will just have been done on you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
1,107 Views