New contract

[Anonymous]

Hi, I'm trying to make a contract with O2 but they ask me more prove of identity using one passport or driver licence but I only have citizen card

[Bambino]

A citizen card from where? How is it that you don't have a passport?

Do you have a UK bank account? Do you have a credit history in the UK? If not, you most likely would not be able to get a phone on contract with O2, nor any other network provider either.

I believe you would be better off getting a Pay & Go phone.

[Cleoriff · Accepted solution]

Hi @Anonymous I think a passport or driving license will be required as proof of ID...I havent heard that O2 accept

anything else as yet?...

They need to be assured that customers wont default in anyway with the contract

[jonsie]

I think you could be struggling verifying your id if you don't possess at least a passport. Are you on the electoral roll even?

[MI5]

3 years resident in UK.
A valid UK driving license or passport.
Bills paid to your address address in your name.
Full time employment.
On electoral roll.....
To name just a few of the requirements for a mobile phone contract.

[Anonymous]

Buy yourself a payg phone if you don't have the right documents or requirements as mentioned by @MI5 it will save you a lot of trouble