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Level 1: Joiner
Posts: 1
Registered: ‎11-03-2020

New contract

I tried to order a new phone online, I paid the upfront cost of £70 which O2 have taken but then the site wasn’t working after that and it kicked me back to the start. What should I do ?
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Posts: 100,712
Topics: 547
Solutions: 12,817
Registered: ‎04-04-2012

Re: New contract

@Ljwill 

You will need to contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 6,845
Registered: ‎23-07-2014

Re: New contract

Hi @Ljwill , did you manage to complete your order ok in the end?

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