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New contract

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Frankieeeee
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on ‎20-05-2018 17:45

on ‎20-05-2018 17:45

I ordered a contract Saturday night I paid the upfront cost and it's left my bank I've received 4 emails and my cCA agreement but I can't sign , obviously it's Sunday so won't hear anything but I'm not sure if I've been accepted can anyone help with this. X
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Cleoriff
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on ‎21-05-2018 13:41

on ‎21-05-2018 13:41

@FrankieeeeeHave you contacted customer services as suggested earlier in the thread?

Veritas Numquam Perit

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Frankieeeee
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on ‎21-05-2018 13:48

on ‎21-05-2018 13:48

I will do but with work it's quite difficult to call and hang on the line I work strange hours
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Cleoriff
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on ‎21-05-2018 13:59

on ‎21-05-2018 13:59

Best time to call is between 8-8.30am (and probably not on a Monday)

They are open from 8am -9pm.

Veritas Numquam Perit

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Frankieeeee
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on ‎04-06-2018 20:29

on ‎04-06-2018 20:29

Hey everyone I did finally get my phone slight_smile
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MI5
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on ‎04-06-2018 20:31

on ‎04-06-2018 20:31

Splendid news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎04-06-2018 20:45

on ‎04-06-2018 20:45

That's good to hear 😃

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Cleoriff
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on ‎04-06-2018 20:45

on ‎04-06-2018 20:45

@Frankieeeee wrote:
Hey everyone I did finally get my phone slight_smile

Excellent news @Frankieeeee wink

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EmilieT
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on ‎05-06-2018 11:26

on ‎05-06-2018 11:26

Brilliant, thanks for updating us @Frankieeeee slight_smile I hope you'll enjoy your new phone now!

→ Access for You: Registration - Find out how to register for our Access for You service.
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