Solved: Re: New contract

Anonymous · ‎23-01-2017

Hi, I am currently out of contract and am interested in the pay monthly trariff of £15 with the 50% off. How do I go about cancelling my current payment of £18 and go on to the new tariff of £15? Thanks

MI5 · ‎23-01-2017

Easiest way is to call CS from your phone on 202 or other contact methods here http://www.o2.co.uk/contactus
They will switch everything over for you so you can just carry on using your current phone and sim as normal but on the new tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-01-2017

Easiest way is to call CS from your phone on 202 or other contact methods here http://www.o2.co.uk/contactus
They will switch everything over for you so you can just carry on using your current phone and sim as normal but on the new tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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