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New contract, same number?

Lukas239
Level 1: Joiner
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Evening all, just finished my 24m contract, switched (automatically via mobiles.com) to an O2 SIM only contract.

Now I've seen a good deal on a new O2 contract. Can I keep my number if I purchase this technically as a 'new customer'? Or will I have to port over to another supplier, then port again for this new contract?

Thanks
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MI5
Level 94: Supreme
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@Lukas239 

Just call customer service when you get the new contract and ask them to migrate your number to it. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Lukas239 

Just call customer service when you get the new contract and ask them to migrate your number to it. 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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You should be fine if you follow the above advice @Lukas239 but if any issues crop up let us know and we'll see what we can do to help. wink

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